Certificate III in Information Technology

Certificate III in Information Technology

(ICT30120)

Qualification Description

This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.

Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Course Structure
Total number of units = 12
Core units (8)

BSBCRT301 Develop and extend critical and creative thinking skills
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBXTW301 Work in a team
ICTICT313 Identify IP, ethics and privacy policies in ICT environments
ICTPRG302 Apply introductory programming techniques
ICTSAS305 Provide ICT advice to clients

Elective units (6)
Electives can be selected from the following URL

https://training.gov.au/Training/Details/ICT30120

Work Outcome

ICT Customer Support Officer
IT Technician
Help Desk Officer
Customer Service Representative (ICT)
Client Support Officer (ICT)
User Support Specialist